When will I receive my order?
Made-to-order products have a 2 to 3 business days processing time then it is shipped via USPS First Class.
If you order a ready-to-ship product then processing time is 1 to 2 business days.
Most packages arrive after 1 week of ordering but please allow up to 2 weeks for your package to deliver after your checkout as USPS can sometimes be unpredictable, especially during holidays season.
Look for the ready-to-ship badge to understand what can be shipped right away:
International orders can take up to 6 weeks to be delivered depending on which country you live in.
What shipping carriers do you use?
We ship all orders via USPS First Class.
If you are located inside the USA, you should receive your order within 2 weeks.
If you are located internationally, your order can take between 4 to 6 weeks to be delivered.
It is always possible to pay for an upgrade choosing UPS in order to get your package faster. Please choose your option during checkout.
Do you create custom orders?
Absolutely. Please contact us for a quote.
Do you charge sales tax?
Sales tax is charged when the jewelry is shipped to a New York address. The current sales tax rate is 8.875%.
How can I get a discount code?
We happily supply frequent discount codes to our email list subscribers. Do you want a discount code? Get an instant 20% discount code by clicking here.
Does the jewelry come with a box?
Yes, each product comes in a signature LALI LALO box.